Shipping & Returns

SHIPPING

MOST OF OUR ITEMS USUALLY SHIP WITHIN 3 DAYS .

EXPRESS SHIPPING – USA , Canada, UK and a few other countries. DHL 3-15 Business day Day Fast Shipping

Due to the COVID-19 around thw world ,delivery may be delayed , Though we do not expect this to happen, if there is any significant delay with your order, we will contact you immediately. We will keep in contact with you from the time you place your order until you receive your delivery. for detials ,contact us by email

Africa, South and Central America, Russia, Eastern Europe and the Middle East. If for any reason shipping company tell us there is no shipping cost or shipping is lower then we will modify total accordingly.

Please allow up to 12-16 Business days delivery on some orders. Special ordering may take up to 3 weeks for delivery.

In rare situations, due to the nature of the business, items may take as long as 20 business days to arrive.

You will be notified if an item is back ordered or you may email or call us to check on stock for a certain item.

If we do not have an item you wish please contact us so that we can check availability since we have many more items not listed on website.

We can make items if not in stock (takes 15-20 Business days to make)

All orders are to be Verified before shipping out.

Your bags will be sent by courier to your door. You will receive an email with your shipping tracking number. With this tracking number you can track the progress of your handbag. Please make sure you enter the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address. We are not responsible for any import tax charged on your package. Delivery is guaranteed. In the event that your package is lost or seized we will reship at our expense.

Back Order Policy

We try our best to keep in stock every model and enough colors for our loyal customers. If it happens that a handbag is out of stock, we will place it on back-order and e-mail you for back-order approval immediately . We will email you asking if you like to wait for bag to be finished at our manufacturer which takes 15- 20 days , exchange, other color , different model or a REFUND. Thank you for your understanding.

You can track your shipments by clicking on these links below.

Using DHL for USA , Canada, UK and other countries for Blazing Fast shipping .

1. Please confirm your shipping address before pay for it,making sure to entering a right shipping address is vitally important when placing an order, as well as the contact phone number and email address. Our company can not be responsible for reshipment if you provided us with an incorrect shipping address.

2. Items are generally shipped out within 4 working days after payment has been verified (Sat. & Sun. and most national holidays excluded).

3. We shipping to worldwide by EMS/DHL (Express Mail Service) .

All tracking numbers are activated in 24 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet.

4. Once we ship your package, we will send you tracking number once it available. Package transitting time normally takes 5 to 10 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.

5. We are not pesponsible for the tax, We will cooperate with the shipping company to help costumers finish custom procedures.

6. If you provide wrong information about the address, leads to the items can not delivery successful, we need to reship the items,we will recharge the reshipping fee.
At this situation, if you would like to cancel this order, we will charge the restocking fee

7. When the items are signed by someone according to the record shown on the delivery system, we are supposed that you will receive the items. That is not our responsibility if the parcel is picked by anybody else, you can call your local post office to have a check.

8. If your package is lost or seized by the customs,in this case,we will reship a new one to you as soon as possible.

RETURNS

We stand by our products with a 100% satisfaction guarantee! The quality and craftsmanship are of the highest quality you will ever find anywhere , and we guarantee the value of our products. We have an impeccable high reputation for selling the highest quality goods on the net .
All of our merchandise comes with a MONEY BACK GUARANTEE! We will Immediately exchange any defective or wrong product shipped by accident and cover shipping expenses.

You have 14 days from the time of receipt to notify us of any issues with your merchandise. All items must be returned to us within 20 days of receipt in order for a refund or replacement to be issued.

New unused condition with all tags and original packaging. No item will be accepted after it has been used. Sorry, used products cannot be credited back . By wearing the product the first time, our refund policy is voided. The product is subject to final inspection before your return is processed.

Customer is fully responsible for returning item and safely arrival to our return address. All RETURNS for exchange or refund will incur a 25.00 restocking fee.

We will instruct you where to return your bag(s). Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement. Our shipping forwarders will not accept returns or exchanges which is why you need a return address and RMA # from our returns department.

You must send your returned package via courier at your own expense to us and provide us with a tracking number in order for an Exchange or refund to be issued. In such cases, we will lose the initial cost of shipping to you, and so, unfortunately, can not offer to pay the return fees or shipping fees for new bag being exchanged.




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